Privacy Policy
1. Who We Are
Web Professionals India is a web design, development, automation and digital solutions company based in Kerala, India. Our website address is https://webprofessionalsindia.com/.
Registered details:
UDYAM-KL-02-0033862
1st Floor, A Square Building, Kuzhivelippady, Edathala P O,
Edappally Pukkattupady Road, Ernakulam, Kerala, India – 679562
2. Information We Collect
We may collect the following categories of information when you interact with us:
2.1 Information you provide directly
- Name, email address, phone number and company name when you contact us via forms or email.
- Project requirements, technical details and any documents you share for proposals or ongoing work.
- Billing details such as business name, GST/Tax information and billing address for invoices.
2.2 Automatically collected information
When you visit our website, certain information may be collected automatically, such as:
- IP address and approximate location.
- Browser type, device type, operating system and language.
- Pages visited, time spent on pages and referring URLs.
- Technical logs required for security, performance and analytics.
2.3 Payment-related information
Online payments made through our website may be processed using third-party payment gateways such as Razorpay or other providers. Card, UPI or netbanking details are collected and processed directly by the payment gateway in accordance with their own privacy and security policies. We do not store your full card or UPI details on our own servers.
3. How We Use Your Information
We use the information we collect for purposes including:
- Responding to your enquiries and providing proposals for web, app and automation services.
- Planning, executing and delivering projects as per the agreed scope.
- Creating and managing your client account or project workspace, if applicable.
- Processing payments and issuing invoices, receipts and related documentation.
- Improving our website, services, user experience and communication.
- Sending important notifications about project status, policy changes or security alerts.
- Complying with applicable legal, accounting and regulatory requirements.
4. Legal Basis for Processing (Where Applicable)
Where data protection laws apply (for example, for visitors from the European Union or other regions), we process your personal data based on one or more of the following legal grounds:
- Your consent (for example, when you submit a contact form).
- Performance of a contract (for example, when we provide services to you).
- Legitimate interests (for example, improving our services, ensuring website security).
- Compliance with legal obligations.
5. Cookies and Similar Technologies
Our website may use cookies or similar technologies to improve functionality, understand usage patterns and enhance user experience.
- Essential cookies: Required for basic site functionality and security.
- Analytics cookies: Help us understand how visitors use our site so we can improve it.
You can control or disable cookies through your browser settings. However, some parts of the site may not function properly if you disable certain cookies.
6. Sharing of Information
We do not sell your personal information. We may share information in the following situations:
- Service providers: With trusted third-party vendors who assist us in hosting, analytics, payment processing, email delivery or other technical operations, under appropriate confidentiality and data protection agreements.
- Project-related third parties: Where required, with hosting providers, domain registrars, or other platforms needed to complete your project, with your knowledge.
- Legal requirements: When we believe disclosure is necessary to comply with law, regulation, legal process or governmental request, or to protect our rights, property, or safety, or that of our clients or others.
7. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this Policy unless a longer retention period is required or permitted by law.
Project-related data may be stored for reference, support and legal documentation, especially where long-term maintenance or recurring services are involved.
8. Data Security
We implement reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
9. International Transfers
Our services may be used by clients from different countries. Your information may be processed and stored on servers located in India or other jurisdictions. By using our website or services, you consent to such transfers, in accordance with this Privacy Policy and applicable laws.
10. Your Rights
Depending on your location and applicable law, you may have rights such as:
- Right to access the personal data we hold about you.
- Right to request correction of inaccurate or incomplete data.
- Right to request deletion of your data, subject to legal and contractual limitations.
- Right to object to or restrict certain types of processing.
- Right to withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details in the “Contact Us” section below. We may need to verify your identity before processing your request.
11. Third-Party Websites & Links
Our website may contain links to third-party websites, products or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.
12. Children’s Privacy
Our website and services are intended for business users and adults. We do not knowingly collect personal data from children under the age of 18. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory or operational reasons. The updated version will be posted on this page with a revised “Last updated” date.
We encourage you to review this page periodically to stay informed about how we protect your information.
14. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us at:
Web Professionals India
Email: mail@webprofessionalsindia.com
Address: 1st Floor, A Square Building, Kuzhivelippady, Edathala P O,
Edappally Pukkattupady Road, Ernakulam, Kerala, India – 679562